Ed Morse Sawgrass Auto Mall is a J.D. Power 2023 Dealer of Excellence for the Customer Sales Experience
The J.D. Power Dealer of Excellence Program(SM) reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations. When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle. Take it from J.D. Power and our thousands of customers who are all Backed by Morse...
The J.D. Power Dealer of Excellence Program(SM) reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations. When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle. Take it from J.D. Power and our thousands of customers who are all Backed by Morse...
682 Reviews Found
Confirmed Service Customer
Customer service was great as they kept me informed of what was going on. They had the vehicle completed in less than 2 hours. Very impressive!!!
Adolfo N.
FORT LAUDERDALE
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
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Business Response
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
The Employee who registered my arrival was exceptional. Was very professional and communication was spot on. I will return for my next Chevy service. I will spread the good news with others.
Donald S.
COCONUT CREEK
Business Response
Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
Thank you for choosing Ed Morse Sawgrass Auto Mall as your first choice for all your automotive needs! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Great experience and they took good care of me and met all my needs
Daniel C.
PARKLAND
Business Response
Thank you for choosing Ed Morse Sawgrass Auto Mall as your first choice for all your automotive needs! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Warranty service - upgrade of Body Control Module performed on time, as promised. Good cooperation from Alex Clarke, Service Advisor.
Robert B.
CORAL GABLES
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Ed Morse Sawgrass Auto Mall
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Confirmed Sales Customer
Mr. Kenneth Carter Help me when I first arrived, Thank you so much.
Claudia D.
CLEWISTON
Business Response
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
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Business Response
Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
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Confirmed Service Customer
The best customer service. Thank you Jose Gonzalez!
Saeed B.
PLANTATION
Business Response
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
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Business Response
Hi there, we're so happy we were able to help you out! Thank you again for choosing Ed Morse Sawgrass Auto Mall and we hope to see you again soon!
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Business Response
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
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Business Response
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
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Business Response
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
Inés greeted by the sales manager in Saturday morning May 26 very professional and kind then he introduced me to Yaniv and in my opinion is the best salesman I have ever seen a true professional and humble man he helped me very much and walked me through every detail of the car I’m a happy long time customer now because of him. Him and the sales manager deserve a raise and a bonus. Thank you guys.
Walker I.
HOMESTEAD
Business Response
Hi, Walker! Thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
This was the fastest dealership experience I’ve ever had. Oil change and recall completed under two hours
Lissette A.
Plantation
Business Response
Hi, Lissette! We're so happy we were able to help you out! Thank you again for choosing Ed Morse Sawgrass Auto Mall and we hope to see you again soon!
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Confirmed Sales Customer
Mr Nelson Smith made our purchase of our new truck so easy and smooth, we have purchased many vehicles in the past and this is the first time that we felt at ease and relaxed with the whole process, Mr.Nelson thank you for ur professionalism and caring u are a truly star in ur profession
Angel R.
PEMBROKE PNES
Business Response
Thank you so much for the amazing review and kind words about Nelson Smith! We're thrilled he made your truck purchase easy and relaxing. He truly is a star, and we'll be sure to pass along your compliments. Please don't hesitate to reach out if there's anything additional we can do for you!
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Confirmed Sales Customer
Kareem Dawkins was our sales person. From the time we exited our vehicle in the parking lot, he was very professional and asked how he could assist us. I explained to him what I was looking for. He directed us to his desk. Moments later we were test driving the vehicle in was looking for. The whole process took approximately 2 hours. If you are looking to purchase a vehicle Kareem is the guy. Go see him.
Henry A.
NORTH LAUDERDALE
Business Response
Thank you for your wonderful review of Kareem! We’re thrilled he provided a smooth, professional experience for you. We hope you’re enjoying your new vehicle, and we look forward to seeing you again soon!
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Confirmed Service Customer
Was very good , nice people and the service was fast , we waited just 40 minutes for oil chance
Jorge A.
SUNRISE
Business Response
Thank you for sharing your experience! We're happy to hear you had a fast and smooth oil change with our team. Wishing you a fantastic day!
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Confirmed Service Customer
Our service consultant Aldo Ducasse is the best. He always goes above and beyond and I’m just amazed at how he helps every customer with a smile. He’s always full of positive energy and accomplishes so much!
Lauren M.
DAVIE
Business Response
Thank you for your wonderful feedback! We’re thrilled to hear that Aldo always goes above and beyond and provides such positive energy and exceptional service. We're here for you anytime you need us!
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Confirmed Sales Customer
Experience was great! Danny was extremely helpful and patient. He has a customer for life!
Erick H.
SOUTH CLERMONT
Business Response
Thank you for your wonderful review! We're thrilled Danny could provide such helpful and patient service — welcome to the family! We're here for you anytime you need us!